Customer Relationship Management

Retaining existing ones and winning new customers – with CRM services from Caxan

Build lasting relationships while retaining the existing ones
Caxan manage and analyze customer interactions and data throughout the customer life cycle, with the goal of improving business relationships with them. CRM software is designed to actively track and manage customer information while extending and customizing your business growth. Today CRM software is highly scalable and customized, allowing businesses to gain actionable customer insights, streamline operations and personalize customer service based on the customer's known history and prior interactions with your business. The other functions of this software include recording various customer interactions (over email, phone calls, social media or other channels, depending on system capabilities) and automating various workflow processes.
Caxan for your customer relationship management

We consolidate customer information and documents into a single CRM database so business users can easily access and manage it. It helps you to ditch clunky processes and manual efforts so that you can get on with your business. One place to store all customer information means your conversations are always personal, relevant, and up to date. CRM software is a category which covers a broad set of applications designed to help businesses manage many of the following business processes:

  • Customer data
  • Customer Interaction
  • Access Business Information
  • Automate Sales
  • Track Leads
  • Contracts
  • Marketing
  • Customer Support
  • Clients and Contacts
  • Support Vendor
  • Knowledge and Training
  • Assets of Resources
Our Technical Expertise

We work in close co-operation with our customers in the initial stages to analyze their requirements, processes and systems and by providing them CRM Solutions:

  • Telecom CRM
  • Aviation customer experience solution
  • Retail CRM
  • Citizen services solution
  • Banking CRM
  • Insurance CRM
  • IT & ITES CRM
  • Hospitality CRM
  • Agriculture CRM
  • Utility service CRM
  • Other industry CRM

Four main vendors of CRM systems

  • Sales force
  • Oracle
  • Microsoft
  • SAP
  • SugarCRM
How to Contact Us

Caxan’s Technology consulting services always make sure that you can easily contact us and our professionals leave no stone upturned to be always available and are incredibly responsive to your request.

You can connect with us by just filling our form. We are available to chat, reach out to us anytime and we’ll happily answer all your questions.

Assisting businesses to find comprehensive solutions since a decade