JD Edwards Managed Services
Caxan Managed Services for JD Edwards includes Application, CNC, and Development Support – and a whole lot more.

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MANAGED SERVICES CLIENTS RENEWED WITH US IN 2017 AND 2018

Our team of highly experienced JDE consultants offers application, development and CNC/database JDE support services. This includes business process support, issue resolution, scaling up strategies/tactics, performance maintenance, training and continuous improvement efforts.

JDE SUPPORT YOU CAN COUNT ON
24/7 Emergency Issue Support

Caxan Managed Services offers 24/7 emergency issue support from an on-call JDE expert. Customers with 24/7 emergency support receive an exclusive phone number to call when you need us.

24/7 Oracle Database Support

Caxan’s Oracle Database Support through NightOwl® Monitoring & Messaging gives you peace of mind 24 hours a day, seven days a week. Powered by DBConnect.

Global Support

Caxan Managed Services offers global support, so all of your company locations worldwide are covered under one managed services plan with one, flexible contract.

Proactive Monitoring

Terillium Managed Services offers proactive JDE monitoring with the help of Ocelli, a digital JDE assistant. Powered by ERP Suites.

FLEXIBLE JD EDWARDS MANAGED SERVICES PLANS TO SUPPORT YOUR JDE NEEDS
  • Short-term contracts
  • Monthly roll over hours
  • Ability to bank hours for larger projects such as upgrades

A long-term contract is not required for Terillium managed services. The number of monthly hours billed are on a case-by-case basis dependent on each client’s needs and hours roll over if they are not used. Hours can build up allowing our clients to use those hours towards a bigger project. Our JD Edwards managed services plan gives your internal team the JDE support they need including:

  • Assistance with your ever-growing task list
  • Offload routine tasks
  • A responsive team to help relieve your team during vacations and to help provide continuous improvements to your systems and processes
Caxan grads are the firstchoice of top tech brands
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The most valuable asset to us is your satisfaction

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